Cuba Welcome Offer

Frequently Asked Questions

• Why would I need a subsription?

  Because it’s cheaper. Our regular pay-as-you-go plans are already super affordable. But with subscriptions, you purchase a big package, we appreciate your commitment and give you a discount. Additionally, as a new user, you can give us a try without paying the full price and get a Welcome Offer subscription with 20 min/7 days for only $4.99. If you need to make regular calls to Cuba, the subscription is a great choice for you.
• Can I cancel the subsription?

  Yes, you can cancel the subscription at any time. We won't charge you for the next period and you’ll be able to use your subscription for the time you’ve already paid for.
• Does the subscription renew each month?

  Yes. After the 20 min/7 days/$4.99 Welcome Offer subscription ends, you’ll be upgraded to a regular monthly subscription - 50 min per 30 days for $29.99 and charged automatically unless you cancel the subscription renewal before that.
  
  This way you won't have to renew the subscription manually. You’ll be charged automatically every month without having to enter the billing info each time.
• What happens after I run out of minutes in the subscription?

  As for the Welcome Offer subscription (20 min/7 days/$4.99), after you use all 20 minutes or after 7 days pass, you’ll be upgraded to a regular monthly subscription (50 min/30 days/$29.99).
  
  As for the regular monthly subscription, if you no longer have minutes left and a new subscription period hasn't started yet, you can make calls to Cuba at our usual pay-as-you-go rate.
• Do unused minutes roll over into the next month?

  Unfortunately, we don't offer a rollover plan for unused minutes in welcome or monthly subscriptions.
• What are the other terms of the subscription?

  The Welcome Offer subscription is valid for 7 days and gives you 20 minutes of calls to Cuba for $4.99.
  
  After the Welcome Offer subscription ends, you’ll be upgraded to a regular monthly subscription that automatically renews for the next month, and so on, until you cancel it. Your unused minutes can’t be rolled over into the next month. You can read more about the subscription terms of use in boring legal language here.
• Can I have more than one active subscription at a time?

  You can only have one active subscription assigned to your number at a time.