FAQ

• How much does it cost to call Switzerland from Ecuador with Yolla?

  Yolla offers affordable per-minute rates for calls to Switzerland. Simply check the latest rates in the app—no hidden fees, no surprises.

• Can I call both mobile and landline numbers in Switzerland from Ecuador?

  Yes! Yolla allows you to call both mobile phones and landlines in Switzerland with ease.

• Is the call quality good when calling Switzerland from Ecuador?

  Absolutely. Yolla provides clear, reliable call quality, so your conversations sound just like local calls.

• Are there any extra fees when using Yolla?

  No. Yolla keeps it simple with transparent per-minute rates and zero hidden fees — no obligatory monthly subscriptions or connection charges.

• Does the person I’m calling need to have the Yolla app?

  Not at all. You can call any phone number, even if the person doesn’t use Yolla. However, Yolla-to-Yolla calls are completely free if both parties have the app!

• How can I get free credits?

  Invite your friends to download Yolla. Each time someone installs the app using your personal link and makes a first payment, you both receive a $3 bonus. The more people you invite, the more free credits you earn.

• Can I keep my number with Yolla?

  Yes! Yolla let’s you display your existing phone number when making calls, so your contacts know it’s you. You can also add other numbers. Just verify your number in the app.

• Can I call to Switzerland from Ecuador for free?

  Yolla to Yolla calls are free. For calls to mobile and landline numbers to Switzerland, standard per-minute rates apply.

• Is Yolla the best way to call to Switzerland from Ecuador?

  Yolla offers affordable rates, clear call quality, and no hidden fees, making it a simple and reliable way to call to Switzerland from Ecuador.

• How to pay for international calls to Switzerland if I am located in Ecuador?

  You can top up your Yolla balance to make calls from Ecuador to Switzerland using VISA, Mastercard, or American Express cards (both debit and credit), PayPal, and in-app purchases. Other local payment options may be available depending on your location — check them during checkout. In the app, for your convenience, prices are recalculated in USD.

• Do I need an international mobile operator and roaming to call from Ecuador?

  No, you don’t need an international mobile operator or roaming. Yolla works over Wi-Fi or mobile data, allowing you to make international calls easily, whether you’re calling from Quito to Berne, or from any other Ecuador city to any Switzerland city.

• Do I need to use an exit code to call to Switzerland from Ecuador? What is the exit code for Ecuador?

  The access code (also known as an exit code) is used to make international calls from your country, and each country has its own code. But with Yolla, you don’t need it. Still, if you want to know, here’s the exit code for Ecuador — 0.

• Do I need to pay VAT when I pay for Yolla in Ecuador?

  VAT is charged only when you top up your Yolla balance and applies to users in the European Economic Area/European Union. The percentage varies by country (around 20%) and is determined based on your phone number and billing country (Ecuador). In the app, for your convenience, prices are recalculated in USD.